Privacy Policy
Effective date: April 1, 2026
Introduction
Kainos Healthcare Solutions, LLC (“Kainos,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us through our website at kainoshealthcare.com (the “Site”). This Privacy Policy explains what information we collect, how we use it, and your choices regarding that information.
This policy applies only to information collected through the Site. It does not apply to information collected through other channels, including offline interactions or services delivered under separate contractual agreements with our clients.
Information We Collect
Information You Provide Directly
When you submit an inquiry through our contact form, we collect the information you voluntarily provide, which may include:
- Full name
- Email address
- Phone number
- Organization name
- Job title or role
- Current LIS platform
- Details about your inquiry or project needs
- How you heard about us
Information Collected Automatically
When you visit the Site, certain information may be collected automatically through cookies and similar technologies, including:
- IP address
- Browser type and version
- Operating system
- Pages visited and time spent on the Site
- Referring website or source
- Device type and screen resolution
How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and provide information about our services
- Communicate with you about potential engagements
- Improve and optimize the Site’s performance and user experience
- Analyze website traffic and usage patterns
- Prevent spam and abuse through bot-detection measures
- Comply with legal obligations
We do not sell, rent, or trade your personal information to third parties for their marketing purposes.
Third-Party Services
The Site uses the following third-party services to operate. Each service may collect data as described below and is governed by its own privacy policy.
EmailJS
Our contact form uses EmailJS to deliver your form submission to our team via email. Form data is transmitted directly from your browser to EmailJS’s servers for email delivery. We do not store your form submissions on our own servers or in a database.
Google reCAPTCHA
We use Google reCAPTCHA v2 on our contact form to prevent spam and automated abuse. reCAPTCHA may collect hardware and software information, such as device and application data, and send it to Google for analysis. Your use of reCAPTCHA is subject to Google’s Privacy Policy and Terms of Service.
Google Analytics
We use Google Analytics 4 (measurement ID: G-RDCYV5RK4C) to collect anonymized data about how visitors interact with the Site. Google Analytics uses cookies to gather information such as pages visited, session duration, and traffic sources. You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on. For more information, see Google’s Privacy Policy.
Cookies
The Site itself does not set first-party cookies for tracking purposes. However, third-party services such as Google reCAPTCHA and Google Analytics may set cookies on your device. You can manage or disable cookies through your browser settings. Disabling cookies may affect the functionality of the contact form’s spam-prevention features.
Data Retention
Contact form submissions are delivered to our team via email and are retained in our email systems for as long as necessary to respond to your inquiry and maintain a record of our communications. We do not maintain a separate database of form submissions on the Site.
Automatically collected data (such as analytics data) is retained according to the default retention settings of the applicable third-party service (for example, Google Analytics retains data for 14 months by default).
Data Security
We take reasonable administrative, technical, and physical measures to protect the information collected through the Site. The Site is served over HTTPS, and form data is transmitted using encrypted connections. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
HIPAA Disclaimer
Although Kainos Healthcare Solutions provides consulting services to healthcare organizations, this website does not collect, store, process, or transmit protected health information (PHI) as defined by the Health Insurance Portability and Accountability Act (HIPAA). The contact form is intended for general business inquiries only. Please do not submit any patient health information through the Site.
HIPAA obligations related to our consulting engagements are governed by separate Business Associate Agreements (BAAs) between Kainos and our clients. This Privacy Policy does not address those contractual obligations.
Your Privacy Rights
California Residents
If you are a California resident, the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA), provides you with specific rights regarding your personal information, including the right to:
- Know what personal information we have collected about you
- Request deletion of your personal information
- Opt out of the sale or sharing of your personal information (we do not sell or share personal information for cross-context behavioral advertising)
- Not be discriminated against for exercising your privacy rights
Other U.S. State Privacy Laws
Residents of states with comprehensive privacy laws — including Virginia, Colorado, Connecticut, Utah, Texas, Oregon, Montana, and others — may have similar rights to access, correct, delete, or obtain a copy of their personal information. To exercise any of these rights, please contact us using the information below.
Exercising Your Rights
To submit a privacy rights request, please email us at info@kainoshealthcare.com with the subject line “Privacy Rights Request.” We will verify your identity before processing your request and respond within the timeframe required by applicable law.
Children’s Privacy
The Site is not directed at individuals under the age of 16, and we do not knowingly collect personal information from children. If we become aware that we have inadvertently collected information from a child under 16, we will take steps to delete that information promptly.
Links to Other Websites
The Site may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review the privacy policies of any third-party sites you visit.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, the Site, or applicable laws. When we make material changes, we will update the “Effective date” at the top of this page. We encourage you to review this policy periodically.
Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact us: